Merchant Support

Merchant Integration FAQ's

Click on a question to see the answer.
  1. What is a form?
  2. How does IPPS work?
  3. Do I have to create my own check out form?
  4. How do I use a wizard?
  5. Which wizard should I use?
  6. Where do I put this form code?
  7. Can I customize the form code?
  8. Can I use both password protection and a shopping cart?
  9. What shopping carts can I use?
  10. Can I run test transactions on my web site?
  11. Who does the integration of my web site?
  12. Can I use existing member lists with your system?
  13. Can I bypass your order form?
  14. Do I need a secure server or SSL?
  15. My HTML code will not paste correctly
What is a form?

A form is simple html code that allows site visitors to enter information on your web site. Forms typically post this information into a database or into a script that then performs some kind of task using the information your site visitor entered. In this case, forms are used to collect transactional data from your customers.

Back to Top
How Does IPPS work?

Making the IPPS system work for you is actually very easy. All you need to do is determine which wizard is right for you, enter some of your information and press submit. This will generate the necessary form code for you to simply cut-n-paste into your html code that is your website. To learn more about the IPPS system go to our Credit Card Processing Help section.

Back to Top
Do I have to create my own checkout form?

No, the checkout process is handled completely by our servers. You only have to link them to your web site. Using our simple code generation wizards this can be accomplished in a matter of minutes. You can relax with the confidence that your customers are processing transactions on a totally secure network.

Back to Top
How do I use a wizard?

If you know how to highlight text and copy-n-paste, then you should have no problem using our code generation wizards. There is some information you should have handy before you use the code generation wizards like your account name (the name you use to login into you merchant administration area).

Back to Top
Which wizard should I use?

What wizard to choose depends on what you sell. If you only sell a single item, you should choose the single item wizard. If you have multiple items you should be using the ShopCart. If you need a secure directory on your web site you need to use the password protection request form.

Back to Top
Where do I put this form code?

You can place the form code generated by our wizards anywhere you would like to, as many times as you would like to (and we suggest you make them VERY accessible to your customers). This code is fully compliant with current HTML 4.0 standards, so you donít need to worry about how it will act in different browsers.

Back to Top
Can I customize the form code?

Yes the form code is customizable by you. While we recommend that you do not make any changes, it is possible. You can find more information about this in our developers section.

Back to Top
Can I use both password protection and a cart?

Yes, quite a few of our merchants like to offer special discounts for their customers who subscribe to a membership on their site. You should contact our team of technical support professionals for more information on this topic.

Back to Top
What shopping carts can I use?

The IPPS system current supports the following shopping cart programs; Miva Cart, Webcart, Dansie Cart, StoreFront 2000, ShopFactory, and custom ASP, PHP and Javascript applications developed by our merchants. As long as your shopping cart is configurable with the proper field name formats, and the gateway that it posts to there should be no problem implementing it with the IPPS system.

Back to Top
Can I run test transactions on my website?

Yes, we do have a test credit card number available to our merchants. Contact our team of support professionals for more information on a credit card you can use to test your website.

Back to Top
Who does the integration of my website?

Each individual merchant is responsible for integrating their website with the IPPS system, your web master should be able to set up your site with no problems, and of course our team of technical support professionals is always willing to assist you with any problems you may encounter.

Back to Top
Can I use existing member lists with your system?

Yes it is possible to integrate exsistin member lists with our password management system. The files that contain these member lists need to be formatted in a special fashion, you should contact our team of technical support professionals for more information on this subject.

Back to Top
Can I bypass your order form?

Yes it is possible to use your own order forms and do a special mode post to our servers, bypassing the default IPPS order form. For more information about this go to our developers help section.

Back to Top
Do I need to have a secure server or SSL?

No, since all of the IPPS functions are hosted on our secure servers it is not necessary for you have a secure server or SSL encryption on your server.

Back to Top
My HTML code will not paste correctly?

Some HTML editors do not paste from other documents well. It is recommended that you open your document in a simple text editor (notepad) and then paste the code into your document, this way you can be sure that there will be no errors.

Back to Top

Merchant Integration Help Page  |  Technical Support Help Page


© Right Connection 2002 - All Rights Reserved